Effective Date: September 2025
These Disclaimers (“Notice”) supplement our Terms & Conditions and Privacy Policy and apply to your use of https://monarch-concierge.com/ (the “Site”) operated by Popov Psychiatry PLLC (doing business as Monarch Concierge).
Medical Information Disclaimer
Content on the Site is for general informational and educational purposes only. It is not medical advice, diagnosis, or treatment.
No Provider–Patient Relationship
Use of the Site, including form or quiz submissions, does not create a provider–patient relationship. A relationship is established only after acceptance as a patient and a confirmed appointment.
Emergencies & Urgent Matters
The Site and its forms are not monitored 24/7 and are not intended for urgent or emergency communications. If you are experiencing a medical emergency, call 911.
For non-emergency clinical matters, please contact our office during business hours at (702) 760-7125. Typical response times are same or next day, but may be longer.
Forms, Quiz & Submitted Information
Contact and quiz forms are hosted via HIPAA-compliant Jotform. Information you submit is used to respond to your inquiry, assist with appointment scheduling when appropriate, and for internal business purposes such as recordkeeping and compliance.
Personal information is handled under our Privacy Policy.
Telehealth & Jurisdiction
If telehealth is offered, services are provided only by clinicians licensed in applicable jurisdiction(s). Access may be limited to patients located in Nevada.
Availability & Response Times
We strive to respond promptly to inquiries; however, we do not guarantee specific response times.
Testimonials & Results
Any testimonials or patient stories are individual experiences and do not guarantee similar outcomes.
Third-Party Content & Links
The Site may reference or link to third-party resources. We are not responsible for third-party content, products, or practices.
Concierge Membership & Insurance
If a concierge membership is offered, it is not health insurance. Insurance billing/reimbursement policies, if any, will be disclosed by the practice. Practice accepts some insurance, out of network payments, health fund payments or cash pay.
Age & Eligibility
Services may be limited to patients who meet eligibility requirements, such as a minimum age of 18.
Changes to This Notice
We may update this Notice from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
Las Vegas, NV
Email: info@monarch-concierge.com