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HIPAA Forms Service Privacy Statement

Effective Date: September 2025
This “Notice of Information/Privacy Practices” is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

Whenever you visit our Service, we may collect information that your browser sends to us, known as Log Data. This Log Data may include your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service visited, time and date of your visit, time spent on those pages, and other statistics.

Cookies

Cookies are small files containing data, often including an anonymous unique identifier. These are sent to your browser from the website you visit and stored on your computer’s hard drive.

Our website uses cookies to collect information and improve our Service. You can choose to accept or refuse cookies and to be notified when a cookie is being sent. Refusing cookies may limit your ability to use certain portions of the Service.

Service Providers

We may employ third-party companies and individuals for the following purposes:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related tasks; or
  • To assist us in analyzing how our Service is used.

These third parties may have access to your Personal Information only to perform these tasks on our behalf, and they are obligated not to disclose or use the information for any other purpose.

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Monarch Concierge. This includes SMS messages for conversations (between employees), conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://monarch-concierge.com/sms-privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.

Security

We value your trust in providing us your Personal Information and strive to use commercially acceptable means to protect it. However, no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. These changes are effective immediately after posting. We encourage you to review this page periodically for any updates.

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